Payment Guide

To ensure a secure and transparent shopping process that complies with Australian regulations, Easeamira offers a reliable and secure credit card payment method. Below is important information regarding payments.

1. Accepted Credit Card Types
   We accept the following major international credit cards:

• Visa

• Mastercard

• Discover

• JCB

All payments are processed through a certified secure payment gateway. We do not store your full card number or any other sensitive payment information.

2. Payment Steps

3. Select “Credit Card Payment” on the checkout page

4. Enter your card number, expiration date, and security code (CVV)

5. Verify your billing information and confirm the payment

Once the transaction is complete, a confirmation email will be sent automatically.

3. Security and Verification (3D Secure)
   According to Australian banking standards, your bank may require 3D Secure verification, such as:

• SMS code

• Verification via your banking app

This step ensures the transaction is secure and legitimate.

4. Possible Reasons for Payment Failure

• Incorrect card information

• Insufficient funds or exceeding your bank's authorization limit

• 3D Secure verification failed

• Unstable internet connection

If the payment continues to fail, try another card or contact your bank.

5. Refund Policy
   Eligible refunds will be returned to the original payment method.
   Processing usually takes 1–3 business days, but actual time may depend on your bank. No additional fees will be charged.

6. Contact
   For any payment-related assistance:
   Address: 3929 Chamberlayne Ave, Richmond, VA 23227-4235, United States
   Customer Service Phone: +1 (540) 315-8427
   Customer Service Email: solutions@tivorena.com
   Service Hours: Monday to Friday, 9:00 am – 6:00 pm (AEST)